Excellence in everything we do,

for the benefit of our clients

How We Work

PHP is seeking to break free of the clock watching mentality that pervades many professional services organisations, and lawyers in particular. The approach adopted by PHP is to focus on adding value rather than adding units of time to a timesheet. Our main weapon in this fight is fully fixed fees. The benefit to you is cost certainty. The benefit to us is we avoid disputes over fees. Win Win!

 

Our commitments to all our clients include:

 
  • 24/7 availability and a promise to fit in with your busy schedule.

  • Your work will be undertaken by named individuals. So often in larger firms, the person you consider your main point of contact never actually engages with your work. It will often be farmed out to a lawyer sat in an entirely different team with only the smallest of understandings of your context. However large PHP grows, we commit to you that you will always work with named people who know you. 

  • Support from experienced and respected people. All of our senior lawyers are recognised as leaders in their field of law. 

  • An approach which will reflect well on you. Our approach is to build positive and pleasant relationships with everyone we come into contact with. We want your stakeholders and colleagues to be impressed with the efficiency and professionalism of your lawyers. All of this feeds into an approach which means that we seek to avoid conflict, be of assistance to everyone we come into contact with and to be responsive.  

  • We are solution driven lawyers. Every lawyer says this, very few live it. There are few things more frustrating for busy people than someone bringing a raft of problems. Lawyers are great at this. But at PHP, it is our constant mantra that we will never raise an issue with you unless we also have a potential solution. 

  • We will be more than mere lawyers; we will be partners in your organisation. You will never hear us say that we cannot help you because the issue you have raised is not a legal matter. If at all possible, we will deal with the issue. Where this is not possible, PHP has an extensive network of contacts from which we can draw support and provide referrals.

 

“I appreciate the honesty of our relationship, we share our views with one another freely and you understand the importance of balancing the needs of the work with our Trust’s vision and values. You have a pragmatic approach that’s based on extensive experience of managing some of the most complex work in the sector to date and that gives me reassurance that the advice we receive is sound”

— Jo Evans, CEO, St Christopher’s C of E (primary) MAT